Student experience is king. More so today than any time in education’s history. People have grown accustomed to having highly personalized, instant, accurate service. From Amazon to Starbucks, everywhere you go, they know your name, they know what you like and they aim to please.
That’s not always what you see in education, however. Which is where The Sparrow Group steps in. Our unique approach to student services and career services was built on practices taken right out of the playbooks of successful consumer goods companies.
The programs we build increase retention, improve employment outcomes, connect schools to employers and to the corporate community and often times increase staff retention as well. View our case studies to learn more. Some examples of our success include:
- Improved lead-to-start yeild through shift in enrollment completion processes
- Increased first-tenure continuation rates by changing new-student orientation
- Increased application to start rates through admissions training programs
- Drove dramatic increase in student employment through improved organizational design and process revisions
Our unique process begins with Discovery during which we’ll survey your school’s current processes, implementation of those processes, and the way you measure your success. From there, we will work with you to design improvements (usually starting with some “low hanging fruit” that will bring you immediate benefit at little or no cost to implement).